As a major network equipment supplier in Brazil, Huawei offered customized communications support services to four major Brazilian carriers: Vivo, Oi, Claro, and TIM. With our professionalism, precision, perseverance, and solidarity, our team supported stable network operations during the World Cup.
A Digital Sports Feast
From June 12 to July 13, 2014, the 20th FIFA World Cup was held in 12 cities across Brazil. Nearly 3.3 million spectators watched matches in the stadiums, while millions more did so in football parks, bars, and other locations. They employed a variety of devices – mobile phones, laptops, tablets, and even smart watches – to upload photos and videos to hundreds of social networking platforms and apps (e.g., Facebook, Twitter, and WeChat). Some shared special moments with friends over their phones. Additionally, media outlets in more than 100 countries and regions broadcast the matches live to hundreds of millions of people around the world.
Statistics showed that mobile subscribers grew by 48% and data traffic by 400% in Brazil during the event. During the final on July 13, more than 70,000 live spectators uploaded nearly 2.6 million photos, equivalent to 1.43 TB of data. This year's World Cup was an indisputable digital sports feast.
Efforts Behind a Superior User Experience
Many challenges – spikes in users and data traffic, numerous hotspots, complicated user behaviors, and unpredictable business models – might compromise network stability. Failure to promptly restore networks would have seriously affected broadcasting.
Huawei has amassed considerable experience in supporting networks in previous key sports events; for example, the Beijing Olympics, the London Olympics, and the FIFA World Cup in South Africa. Nevertheless, Huawei's team took its job seriously by offering consulting services for network technology, monitoring network operations, and ensuring the availability of spare parts. With Huawei's support, the carriers successfully delivered quality voice and data services to ensure a superior experience for people all over the world.
A digital sports feast
In the year leading up to the event, Huawei provided network consulting services for carriers' live networks and identified network risks through traffic model analysis, traffic volume forecasting, network evaluation, network coverage & capacity analysis, and user behavior and experience assessments. The team also conducted special analysis and forecasting on the LTE traffic model.
During the World Cup, Huawei's team monitored carriers' networks in real time, analyzed problems, and optimized dynamic parameters. Together with the carriers, Huawei developed emergency plans for immediate response to network faults, guaranteeing optimal network performance at all times. Following the event, Huawei quickly restored and optimized temporary parameters to keep the networks stable over the long term.
To ensure network continuity during all 120 key occasions in 12 cities, Huawei's team was divided into two groups that took turns supporting the networks 24/7.
Ensuring Zero Network Interruptions
Although the peak data traffic volume during the event was 92% higher than usual, Huawei guaranteed unexpectedly high network Key Performance Indicators (KPIs). During the final between Germany and Argentina, the carrier that provided coverage for the stadium reached an access success rate of over 96% for traditional voice services and over 98% for 3G data services. Notably, the access success rate for 4G services even reached 99%. Through unremitting efforts, Huawei successfully ensured zero network interruptions or incidents, contributing to the huge success of the World Cup.
It was precisely the stable networks that rapidly spread news around the globe as it happened, whether it was witnessing Chile creating miracles on the pitch, when the Algerian team battled with the Germans, or when famous faces left the field in defeat. These networks wouldn't have been able to run stably without Huawei, whose efforts contributed greatly to this digital sports feast.
The Huawei team working to support network stability during the World Cup